Patient and Retail Food Service Supervisor - Westlock, AB

Job Posting: Patient and Retail Food Service Supervisor
Westlock Healthcare Center (1 year Maternity Leave Dec 11, 2017 – Jan 29 2017)

Apply Alberta Health Service Website:  http://r.rfer.us/ALH7ow1HN    

Contact: JoAnne Thomson, Manager Patient Food Services: 

Your Opportunity:

The Supervisor, Patient Food Service (PFS) is based at the Westlock Healthcare Center (1 hour north of Edmonton Alberta) It is a dynamic Nutrition Services operation that provides meals to 120 Long Term Care residents, 46 Acute Care residents and meals for staff, visitors and families. As a key member of the leadership team you will be leading and mentoring staff, managing budgets, promoting a safe work environment and collaborating with colleagues and healthcare professionals at the local and provincial level. What sets this role apart is the opportunity to interact with patients, residents and their families. Being part of patient/resident care and recovery by providing an excellent meal experience offers a great deal of satisfaction and pride for the service we provide.


The Supervisor, Patient Food Service (PFS) is based at the Westlock Healthcare Centre. It is a dynamic Nutrition Services operation that provides meals to 120 Long Term Care residents, 46 Acute Care residents and meals for staff, visitors and families. As the Supervisor, PFS you will be tasked with monitoring the daily site operations, providing clear direction and guidance to front line staff in the production and service of menu items while adhering to the health and safety standards. You will have the opportunity to be a member of the supervisory team which works together to set long term goals, recognizing potential areas for process improvement with customer satisfaction at the forefront and acts as the key contact to site administration and patient care for matters relating to Patient Food Services. You will also create an environment of learning for our frontline staff, encouraging teams to work towards accomplishing the strategies for cost saving measures, improving service delivery, enhancing meal quality and continuously monitoring and adhering to departmental standards within a caring environment.

Classification:                          Supervisor
Union:                                     Exempt
Department:                            NZ WSTLK HC FdSrv Pnt/Res/Clnt
Primary Location:                    Westlock Healthcare Centre
Temporary Employee Class:    Temp F/T Benefits
FTE:                                        1.00
Posting End Date:                   10-OCT-2017
Date Available:                        11-DEC-2017
Temporary End Date:              29-JAN-2019
Hours per Shift:                      7.75
Length of Shift in weeks:        2
Shifts per cycle:                      10
Shift Pattern:                          Days
Days Off:                                Saturday/Sunday
Minimum Salary:                     $24.31
Maximum Salary:                     $41.77
Vehicle Requirement:              Driver's License, Vehicle Provided

Required Qualifications:

Post-secondary degree, diploma or certificate in Nutrition and Food Service Management; equivalencies of education and experience may be considered. Proficiency using Microsoft Office - Outlook, Word, Excel, Power Point. Minimum 2 years direct supervisory experience in a Food Service Supervision role of significant size and complexity.

Additional Qualifications:

Other key competencies for this role include: Proven organizational, time-management, and decision-making skills. A demonstrated clear pattern of professional and personal development. Must be an effective communicator encouraging active listening, providing clear instructions and inviting feedback. Ability to prioritize and to implement new approaches and process improvements using change management techniques.

Preferred Qualifications:

Leadership experience in a food service based industry involving hiring, scheduling and directing work of assigned employees. Experience in unionized environment. Proficiency with AHS computer applications e-People, Meditech, Oracle and CBORD. Demonstrated ability to schedule work, assign resources effectively and think critically in a multi-tasking operating environment. Demonstrated ability to manage an operating budget.

Additional Information

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search (VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AH