Terms of Use

Policy Number #: 15.8 Title: Website Terms of Use Date(s) Approved: June 17, 2025

Prepared by: Shanna Hansen Revision Date:

Policy: CSNM shall have terms and conditions for those who use our website.

Purpose: This policy outlines the terms and conditions to all who use our website. Anyone

wishing to use our website must agree to conform to and be legally bound by the terms and

conditions described below. If you disagree with any of these terms or conditions, do not use the

website.

Minors: We do not provide services or sell products to children. If you are below the age of 18,

you may use our website only with the permission and active involvement of a parent or legal

guardian. If you are a minor, please do not provide us or other website visitors with any personal

information.

Privacy Policy: Our Privacy Policy is part of, and subject to, these terms and conditions of use.

You may view our privacy policy on our website.

Modifications and Terminations: These terms and conditions may change from time to time. If

such changes are made, they will be effective immediately, and we will notify you by a notice

posted on our website’s homepage of the changes that have been made. If you disagree with

the changes that have been made, you should not use our website.

We may terminate these terms and conditions of use for any reason and at any time without

notice to you.

If you are concerned about these terms and conditions of use, you should read them each time

before you use our website. Any questions or concerns should be brought to our attention by

sending us an email, and providing us with information relating to your concern.

Licensee Status: You understand and agree that your use of our website is limited and non-

exclusive as a revocable licensee. We may terminate your license to use our website, and

access to our website, for any reason, and without giving you notice.

Content Ownership: All content on our website is owned by us or our content suppliers. On

behalf of ourselves and our content suppliers, we claim all property rights, including intellectual

property rights, for this content and you are not allowed to infringe upon those rights. We will

prosecute to the fullest extent of the law anyone who attempts to steal our property. You agree

not to copy content from our website without our permission. Any requests to use our content

should be submitted to us by email.

If you believe that your intellectual property rights have been infringed upon by our website

content, please notify us by sending us an email or by sending mail to us at the address listed

below. Please describe in detail the alleged infringement, including the factual and legal basis

for your claim of ownership.

Disclaimers and Limitations of Liabilities:The information on our website is provided on an

”as is,” ”as available” basis. You agree that your use of our website is at your sole risk. We

disclaim all warranties of any kind, including but not limited to, any express warranties, statutory

warranties, and any implied warranties of merchantability, fitness for a particular purpose, and

non-infringement. We do not warrant that our website will always be available, access will be

uninterrupted, be error free, meet your requirements, or that any defects in our website will be

corrected. Information on our website should not necessarily be relied upon and should not to

be construed to be professional advice from us. We do not guarantee the accuracy or

completeness of any of the information provided, and are not responsible for any loss resulting

from your reliance on such information.

If your jurisdiction does not allow limitations on warranties, this limitation may not apply to you.

Your sole and exclusive remedy relating to your use of the site shall be to discontinue using the

site.

Under no circumstances will we be liable or responsible for any direct, indirect, incidental,

consequential (including damages from loss of business, lost profits, litigation, or the like),

special, exemplary, punitive, or other damages, under any legal theory, arising out of or in any

way relating to our website, your website use, or the content, even if advised of the possibility of

such damages.

Our total liability for any claim arising out of or relating to our website shall not exceed one

hundred ($100) dollars and that amount shall be in lieu of all other remedies which you may

have against us or our affiliates. Any such claim shall be subject to confidential binding

arbitration as described later in these terms and conditions of use.

Obscene and Offensive Content: We are not responsible for any obscene or offensive content

that you receive or view from others while using our website. However, if you do receive or view

such content, please contact us by email so that we can investigate the matter. Although we are

not obligated to do so, we reserve the right to monitor, investigate, and remove obscene or

offensive material posted to our website.

Indemnification: You understand and agree that you will indemnify, defend and hold us and

our affiliates harmless from any liability, loss, claim and expense, including reasonable

attorney’s fees, arising from your use of our website or your violation of these terms and

conditions.

Compliance with Governing Law and Dispute Resolution: You agree to obey all applicable

laws while using our website. You agree that the laws of Ontario govern these terms and

conditions of use without regard to conflicts of laws provisions.

You also agree that any dispute between you and us, excluding any intellectual property right

infringement claims we pursue against you, shall be settled solely by confidential binding

arbitration per the American Arbitration Association commercial arbitration rules. All claims must

arbitrated on an individual basis, and cannot be consolidated in any arbitration with any claim or

controversy of anyone else. All arbitration must occur in Toronto, Ontario, Canada. Each party

shall bear one half of the arbitration fees and costs incurred, and each party is responsible for

its own lawyer fees.

Severability of These Terms and Conditions: If any part of these terms and conditions of use

are determined by a court of competent jurisdiction to be invalid or unenforceable, that part shall

be limited or eliminated to the minimum extent necessary so that the remainder of these terms

and conditions are fully enforceable and legally binding.

Contact Us: Any questions or concerns about these terms and conditions of use should be

brought to our attention by email at csnm@csnm.ca, and providing us with information relating

to your concern. You may also mail your concerns to us at the following address:

CSNM

1370 Don Mills Rd. Suite 300

Toronto, ON M3B 3N7

Entire Agreement: These terms and conditions, including the policies incorporated herein by

express reference, constitutes your entire agreement with us with respect to your use of our

website.